Privacy Policy — Machibet Always Ready to Protect Your Data

The first step in Machibet's privacy policy is transparency — letting you know exactly what data we collect and why. When you register on our platform, place bets, or use any of our services, certain information is collected either automatically or directly from you.

Information provided directly by you:

• Name, date of birth, and gender — collected at account registration.
• Mobile number — for communication and payment verification.
• Email address — used to send necessary notifications.
• Identity document (NID/Passport) — for KYC verification.
• Payment information — for processing deposits and withdrawals.

Automatically collected information:

• IP address and device type.
• Browser type and operating system.
• Logs of site visit times, pages viewed, and actions taken.
• Data obtained from cookies and tracking technologies.
• Transaction history and betting patterns.

Under Machibet's privacy policy, the information you provide is used only for specified purposes. We never use your data for unnecessary reasons or sell it to third parties.

Machibet will never send you unsolicited ads or spam emails. You can opt out of marketing communications at any time.

Machibet stores your data on secured servers. All stored information is encrypted and protected against unauthorized access. Retention periods vary depending on the type of data and applicable legal requirements.

• Account data — retained for the duration the account is active and for a minimum of 5 years after closure.
• Financial transaction records — retained for up to 7 years as required by law.
• Cookie data — typically retained for 30 days to 1 year.
• Log files and security data — 90 days to 1 year.

The Machibet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types:

• Essential Cookies: To maintain login sessions and ensure account security.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To collect site usage statistics.
• Marketing Cookies: To show relevant offers and promotions.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly. Under Machibet's privacy policy, data collected via cookies is never sold to third parties.

Machibet never sells your personal data or shares it without a legitimate reason. That said, there are specific circumstances under which data may be shared with third parties.

• Payment Providers: bKash, Nagad, Rocket — necessary information is shared to complete transactions.
• Technology Partners: Game providers and software companies — for service operations.
• Regulatory Authority: Government authorities where legally required.
• Fraud Prevention: Security agencies for detecting and preventing illegal activity.

Under Machibet's privacy policy, you have full control over your own data. We believe every user has the right to know how their information is used and to make informed decisions about it.

To exercise any of these rights, contact the Machibet support team. We will respond to your request within 30 business days.

Machibet strictly does not collect data from or provide services to anyone under the age of 18. Protecting minors is one of our highest priorities under our privacy policy.

• Age verification is mandatory at registration.
• Any account found to belong to a minor is suspended immediately.
• We do not collect, and have no intention of collecting, personal information from minors.
• If you have concerns, parents can reach out to our support team at any time.

Machibet uses industry-leading security technology to protect your data. Technical safeguards are at the core of our privacy policy, keeping every transaction and piece of information fully secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Regular Security Audits: Regular security audits conducted by third parties.
• Data Backup: Regular backups ensure no risk of data loss.
• Access Control: Staff can only access data that is necessary for their role.

In the event of a data breach, Machibet will notify affected users within 72 hours and take all necessary action.

Machibet's privacy policy places special emphasis on the security of payment information. Your financial data is handled with the highest level of protection.

• Full payment card numbers are never stored on Machibet's servers.
• BKash, Nagad, and Rocket transactions are processed directly through each platform's own security infrastructure.
• All financial transactions are encrypted in compliance with PCI-DSS standards.
• If a suspicious transaction is detected, your account will be temporarily suspended and you will be notified.

Machibet reserves the right to update this privacy policy as needed. Revisions may be made in response to legal changes, technological developments, or updates to our business practices.

• You will be notified in advance by registered email or SMS of any major changes.
• The date of the most recent update will always be shown at the top of the policy.
• Continued use of our services after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or complaints about our Privacy Policy, please contact the Machibet support team. We are committed to responding honestly and promptly to all inquiries.

After a privacy complaint is submitted, we aim to provide an initial response within 7 business days and a final resolution within 30 business days.